Getting Started

Welcome to JCC Manhattan's website. Whether you are a regular visitor, a past visitor returning for the first time in a while, or a first time visitor to the website, this page will help guide you in getting started.



Account Access and Creation

With our new back-end database system, we have migrated over 250,000 constituent records from our old system. Maybe you are one of them, maybe you're not. Even if you are, you may not have a web account. What does that mean? Well, you may be listed in our database, but we may not have assigned you a “web access” account so you can log in. Or we may not have enough information on you to create that account. If you are a current member, it's important that your online access is tied to your membership to ensure member pricing when purchasing on the website. Even if you are certain you have a web account, and logged into the JCC website as recently as last week, there are still a few things you will need to do to get started in this site.

Below are the possible scenarios, and the order in which they should be followed.



I have an account

For security reasons, all account passwords have been reset when we migrated to the new system. To reset the password of an existing JCC web account, follow these instructions:

  1. Go to the Forgot/Reset Password page
  2. Enter your email in the Email Address field, and click on Reset Password
  3. Check your email for a response from the JCC with the subject line: Your JCC Manhattan Password.
  4. Click the link in the email.
  5. Enter new password, and confirm. Click Set New Password.

Click here to go to the Reset Password Page now.

If the Reset Password utility returns a message that we cannot find your email address, please call the registration desk at 646.505.5708 to ensure that your web account is properly connected to your full account.



I think I have an account


Can’t remember? Not a problem. Some people go months without logging in to the JCC website, but we may have an account for you. Follow these instructions:

  1. Go to the Forgot/Reset Password page
  2. Enter your email in the Email Address field, and click on Reset Password. You will receive a message. Follow the instructions in the column below, depending upon the message you receive:
We have sent you an email with a private link to reset your password.
We are unable to find a user with that email address as their primary email address.
  1. Check your email for a response from the JCC with the subject line: Your JCC Manhattan Password.
  2. Click the link in the email.
  3. Enter new password, and confirm. Click Set New Password.
  4. Click here to go to the Reset Password Page now.

  1. If you are absolutely sure you have an account with the JCC, please call the Registration Desk at 646.505.5708 to have them set up your web access. Be prepared to give them your name, address, email and birthdate.
  2. If you are unsure, you can create a new account. Skip to the Create New Account section below.



I don't have an account

All roads lead to Rome they say, and even for this scenario, you should still start with the Forgot Password utility. Follow these instructions:

  1. Go to the Forgot/Reset Password page
  2. Enter your email in the Email Address field, and click on Reset Password

If you are right, you will get a message.

Create New Account

Welcome to JCC Manhattan. We want to welcome you to the community and look forward to seeing you in our building. To create a new account, you will need to provide us with your name, address, phone, email and birthdate. Once your account is created, you will be able to register for programs, classes and events as a non-member. If you are interested in one of our attractive membership packages, please contact the Membership Office at 646.505.5708 to schedule a tour and learn more about our membership offerings.

To create an account, click here, and enter your email address into the Create New Account form. Follow the prompts from there to create your new JCC web account.

334 amsterdam ave at 76th st
new york, ny 10023 | 646.505.4444
www.jccnyc.org [192.168.26.82]